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**PREGACOACH – Terms and Conditions**

These Terms and Conditions (“Terms”) govern your use of PREGACOACH’s services, including but not limited to online appointments, product purchases, PathLab and Diagnosis services, and data sharing with partnered service providers. By accessing or using our platform, you agree to comply with these Terms. If you do not agree with these Terms, please refrain from using our services.

**1. Refund and Return Policies:**
– Baby Care & Hygiene Products:
– All products in the baby care and hygiene categories are non-refundable and non-returnable due to hygiene considerations.

Doctor Appointments:
– Doctor appointments are non-refundable and non-returnable upon booking. – In the event of a doctor rescheduling or failing to attend the appointment with valid reasons, refunds will be processed. – Event-Based Payments: – Payments for events such as Garbhsanskar or ANC classes are non-refundable by default. – In case of event cancellations, refunds will be initiated.

**2. Data Sharing Consent:** 
 By proceeding with payment, you explicitly consent to sharing your data with affiliated service providers for healthcare purposes. Your privacy is of utmost importance, and your data will be handled with care. 

**3. Jurisdiction:** 
– In any legal dispute, the jurisdiction will be Pune, Maharashtra, India. 

**4. Termination of Services:** 
– PREGACOACH Private Limited reserves the right to terminate services for patients engaging in misconduct or improper activities without prior intimation. 

**5. Privacy Policy:** 
– Your data is governed by our Privacy Policy, which outlines how we collect, use, and protect your information. 

**6. Payment and Billing:** 
– Ensure that your payment information is accurate. Unauthorized use of payment methods may result in legal action. 

**7. Age Restrictions:** 

– Users under the age of 18 must obtain parental or guardian consent to use our services. 

**8. Accuracy of Information:** 

 You are responsible for providing accurate and up-to-date information for appointments and purchases. 

**9. Prohibited Activities:** 

– Harmful, illegal, or abusive activities on our platform are strictly prohibited. 

**10. Intellectual Property:** 

– All content on our platform is protected by intellectual property laws. Unauthorized use is prohibited. 

**11. Security:** 
– Safeguard your account and password. Notify us of any unauthorized access. 

**12. Modification of Services:** 
– We reserve the right to modify or discontinue services at our discretion. 

**13. Third-party Links:**
– PREGACOACH is not responsible for third-party websites linked on our platform. 

**14. Healthcare Services:** 
– Our platform connects you with healthcare professionals, but we do not provide medical advice. Consult with your healthcare provider for medical guidance. 

**15. Feedback:** 
– We value your feedback. Please use our communication channels for constructive communication. 

**16. Liability:** 
– PREGACOACH is not liable for indirect, incidental, or consequential damages arising from the use of our services. 

**17. Indemnification:** 
– You agree to indemnify and hold harmless PREGACOACH from any claims or demands arising from your use of our services. 

**18. Force Majeure:** 
– PREGACOACH is not liable for disruptions or delays due to unforeseen circumstances. 

**19. Modification of Terms:** 
– These Terms may be updated periodically. It is your responsibility to review them regularly. 

**20. Contact Information:** 
– For inquiries or concerns, please contact our customer support team. Your use of PREGACOACH signifies your agreement to these Terms and Conditions. We are committed to providing you with excellent service and safeguarding your privacy. If you have any questions or concerns, please do not hesitate to reach out to us. Your health and satisfaction are our top priorities.