Pregacoach (“we,” “our,” or “us”) is committed to maintaining the privacy, integrity, and security of our users’ (“you” or “your”) personal information. By using our website, mobile application, or services, you acknowledge and agree to the terms of this Privacy Policy and consent to the collection, use, sharing, and storage of your data as described below.

Your privacy and trust are critical to us. This Privacy Policy explains how we protect and utilize your information.

1. Scope of Consent

By registering on our platform, using our services, or interacting with us, you explicitly consent to the following:

• Collection, Use, and Sharing of Data: You agree that we may collect, process, store, and share your data as outlined in this Privacy Policy.
• Disclosure to Third Parties: You permit us to share your personal, health, and financial information with partner doctors, hospitals, and NBFCs to deliver services efficiently.
• Direct Communication: You consent to receiving emails, messages, and calls regarding services, offers, and updates.
• Future Use of Data: You authorize us to retain and use your data to improve our services, develop new offerings, and ensure compliance with legal obligations.

2. Information We Collect

We collect the following categories of information to deliver our services effectively:

3. How We Use Your Information

By providing your information, you agree that we may use it for the following purposes:

• Service Fulfillment: To schedule consultations, design treatment or diet plans, and facilitate classes such as ANC and Garbha Sanskar.
• Coordination with Partners: To share necessary details with partner doctors, hospitals, and NBFCs for seamless service delivery.
• Customization: To tailor diet and exercise plans, financial options, and health recommendations.
• Compliance: To fulfill legal, regulatory, and contractual obligations.
• Marketing: To inform you about new services, offers, or updates through email, SMS, or calls.

4. Sharing of Information

We may share your data with the following parties:

• a) With Partner Doctors and Hospitals
  We share your health-related information with healthcare professionals to ensure coordinated and effective treatment. This may include your medical history, diagnostic results, and other relevant details.
• b) With NBFC Partners
  For users opting for EMI facilities, financial and personal details will be shared with our Non-Banking Financial Company (NBFC) partners for eligibility assessment and loan processing.
• c) With Third-Party Vendors
  We may share limited information with trusted vendors who assist us in delivering services, such as IT providers, diagnostic labs, and marketing agencies.
• d) With Authorities (When Required)
  Your data may be disclosed to legal or regulatory authorities in compliance with applicable laws or in response to valid legal requests.

5. Consent to Data Retention

You agree that we may retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, regulatory, or contractual obligations. This includes retaining information even after service delivery for auditing, analytics, or future services.

6. Data Security

We take all reasonable steps to protect your information, including:

• Implementing encryption and secure servers for data storage.
• Restricting access to authorized personnel only.
• Regularly updating our systems to prevent breaches.

However, by using our platform, you acknowledge that no system can be entirely secure, and you accept the inherent risks.

7. Your Rights

You have the following rights concerning your personal information:

• Access: To request access to the data we have collected.
• Rectification: To update or correct inaccuracies in your data.
• Withdrawal of Consent: To withdraw consent for specific uses of your data (subject to limitations necessary for service delivery or legal compliance).

To exercise your rights, please contact us at [email protected]

8. Acceptance of Terms

By using our platform, you agree to the terms of this Privacy Policy, including:

• Consent to the collection, sharing, and retention of your information.
• Acknowledgment that data shared with third parties (such as hospitals and NBFCs) will be subject to their privacy practices.
• Waiver of liability for any unintended data breaches beyond our control.

9. Updates to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be communicated through email or our website. Continued use of our services after updates signifies your acceptance of the revised terms.